Anyone know how to fix this presentation issue?

Derrek Davis
edited 09/08/22 in Smartsheet Basics

So one of my new employees tried to access a sheet they were shared to and this is what they saw. I have no idea why it is presenting like this in Chrome but is fine in Firefox. They don't have the top bar with all the column headers, instead they are all stacked vertically on the left side of the screen, and they can't see attachments to a line to access them even though hovering over the paperclip shows them the attachments on that line? HELP!