The Confirmation e-mail has the wrong title. How do I fix this?

edited 09/30/22 in Smartsheet Basics


The Confirmation e-mail has the wrong title. How do I fix this?

Note: I have tried creating a new form, but the problem persists when I select send me a copy of my response

Please see the highlighted screenshots below.

I appreciate any help you can provide.

Best Answer

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓



    You're more than welcome!

    I tested your title in my form and got the same error.

    I also tested an automated Workflow with an Alert that would trigger for each submission and that worked, so I think it's a bug in the Form feature.

    You could set up a Workflow with an Alert instead in the sheet that would automatically send the submitter a copy.

    I'd recommend testing that as a potential workaround.

    Would that work/help?

    Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.