The Confirmation e-mail has the wrong title. How do I fix this?
Best Answer
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Excellent!
You're more than welcome!
I tested your title in my form and got the same error.
I also tested an automated Workflow with an Alert that would trigger for each submission and that worked, so I think it's a bug in the Form feature.
You could set up a Workflow with an Alert instead in the sheet that would automatically send the submitter a copy.
I'd recommend testing that as a potential workaround.
Would that work/help?
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Answers
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Hi @Husker812
I hope you're well and safe!
I'd recommend changing the & to and instead, and then If you haven't already, I recommend reaching out to the Smartsheet Support Team.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Where in the application can I make the change to the title? I can't seem to find anywhere to make the change.
Thanks
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Happy to help!
You'd change the Form Title inside the form. (see below)
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Strangely, the title is correct, but the email sent by checking the Send me a copy of my responses is incorrect in the email.
Thanks
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Note: I did open a ticket with the Smartsheet Support Team.
Thanks
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Is there a way to edit the email that is sent? Unfortunately, I can't locate anywhere to change the phrasing.
Thanks
-
Excellent!
You're more than welcome!
I tested your title in my form and got the same error.
I also tested an automated Workflow with an Alert that would trigger for each submission and that worked, so I think it's a bug in the Form feature.
You could set up a Workflow with an Alert instead in the sheet that would automatically send the submitter a copy.
I'd recommend testing that as a potential workaround.
Would that work/help?
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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