The Confirmation e-mail has the wrong title. How do I fix this?

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Husker812
Husker812
edited 09/30/22 in Smartsheet Basics

Hello,

The Confirmation e-mail has the wrong title. How do I fix this?

Note: I have tried creating a new form, but the problem persists when I select send me a copy of my response

Please see the highlighted screenshots below.

I appreciate any help you can provide.


Best Answer

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭
    Answer ✓
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    @Husker812

    Excellent!

    You're more than welcome!

    I tested your title in my form and got the same error.

    I also tested an automated Workflow with an Alert that would trigger for each submission and that worked, so I think it's a bug in the Form feature.

    You could set up a Workflow with an Alert instead in the sheet that would automatically send the submitter a copy.

    I'd recommend testing that as a potential workaround.

    Would that work/help?

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