Resource Panel not showing all resources assigned to task in Sheet.


I'm having an issue with all of my resources showing up in the resource panel as well as the task reflecting in Resource Management. I have verified they are in both modules, Smart Sheet and Resource Management (As a managed resource in RM) but they are not showing up and Smart sheets does not even give me "the user can not be found message.

Has anyone else encountered this issue. I see several post, but all recommend validating the user is on both modules. I have verified this and the user both has the name and email the same in both modules.

Thank you!

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