Automated Message Workflow Changes Cell to #BLOCKED
I have a sheet that calculates a score based on responses from a form. In that form, the user can submit their email that is then added to a contact list column. I have also set up an automated workflow that shares the score from their submission to the email submitted on the form through a message. When the submission populates, the score calculates correctly, but will switch to #BLOCKED without refreshing the page (I can watch this happen), thus sending the score as #BLOCKED in the sent message. When I refresh the sheet, the score will calculate correctly and the workflow will resend the message to the user with the score showing. What is causing this error?
Edit: I resolved the error by referencing the calculated value in an additional column next to the calculated score. I think maybe the formula was causing a bug?
Answers
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Hi @Joel Si
I hope you're well and safe!
Excellent! Glad you got it working!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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@Andrée Starå It's a work around, but doesn't exactly fix the original issue. I'd prefer not to have another column just to display the score. Do you know why this error happens?
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