Free User can't modify Sheet

Hi All,

I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong?

I have a Pro Plan.

This is a test user with my personale email that i've invited without a license.

With this user i can see the shared sheet :

The message in blue banner says: You have a limited acces to SmartSheet. Request a license to have a full access.

When i open the file with the same free user:

It says only View.

This is how it has been shared:

Editor - Can Share.

Hope this will help you to find what i'm doing wrong.

Thank you all

--Dennys

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Andrée Starå

Hi @Dennys

I hope you're well and safe!

It's a limitation in the Pro Plan.

I hope that helps!

Be safe, and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

Dennys

Hi @Andrée Starå

thank you for the answer.

In the Business Plan instead? A free user can edit a sheet shared with him?

Thank you again

-_Dennys

Andrée Starå

@Dennys

Happy to help!

Yes, the Business plan doesn't have the same limitation.

✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

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