worflows not working anymore today
Hi,
I've set up some basic workflows on a sheet (Trigger: When rows are added, Actions: Lock a row, Copy a row), they have been reliable for a long time and until yesterday evening but this morning none of them are working. I have checked that the sheet were the rows were copied was not full.
When I manually copy the rows to the sheet, this also activates the workflow and the rows are then copied twice.
Is there anyone that could help me solve this issue please ?
Answers
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I hope you're well and safe!
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Be safe, and have a fantastic week!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
✅Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up, Awesome, or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thank you for your reply Andrée, I have now contacted Smartsheet support.
Have a good day
Rebecca
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Excellent!
Happy to help!
I've seen multiple similar reports, so there might be a general issue, but it's not shown, so it's essential to report it.
✅Remember! Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up/Awesome or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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