How to Create a Contact List entry from Name and Email form fields

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twarner
twarner ✭✭✭✭
edited 12/12/22 in Smartsheet Basics

Is there a way to create a Contact List entry in a column based on 2 different fields?

I am trying to gather data for a sheet via a Form. Ultimately, I want to have a Contact List field for each entry, but Contact List fields in Forms only show up as text fields. Am I missing anything there, or is that how it works?

So, if I want to gather name and email info, I have 2 different fields "Name" & "Email". So, now I have two columns in the sheet with that data, but I want a 3rd field called "Contact" that is an actual Contact List type with the name and email combined. Is this possible?

Thanks,

Tony

Answers

  • Genevieve P.
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    Hi @twarner

    The way a Contact list appears in a form will depend on if you have set values already available in that Contact column, or if you're gathering new entries.

    If you have set values set up in your column, then the Contact Field will show as a dropdown choice for those values:

    However if you have no values associated with that column, then yes, it will show as a Text field for users to type in an email address.

    You can set Validation on that Contact field to make sure that only email addresses are typed in that cell:

    Meaning your users will need to type in a full email address or they'll receive an error:

    See: Validate Information in Forms

    Then this value will come into the sheet as a usable Contact, with the email address spelled out in the cell but the Contact circle associated with it:

    Keep in mind that if you have set values in the Column then these will come into the sheet as Contacts with a Name and Email associated, but if you don't have any values in the Column then the sheet will display only the email as the Contact:


    I hope this helps!

    Cheers,

    Genevieve

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  • Monique Odom-Stearn
    Monique Odom-Stearn ✭✭✭✭✭✭
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    Thank you, Genevieve! I see that email validation is not present if the column is set to allow multiple contacts. If someone is submitting a form, what format should be used so that all people listed are correctly shown as Contacts on the sheet?

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  • Genevieve P.
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    Hi @Monique_Odom_Comcast

    You're correct! Form Validation is only for Text/Number fields or single-select Contact Lists.

    If you have set values in your column, then the Contact Field will show those contacts as options to choose in the Form, even if it's a multi-select column.

    This will also ensure that the values selected are Contacts.

    Cheers,

    Genevieve

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  • amber.lange
    amber.lange ✭✭✭✭
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    Hi @Genevieve P.

    I'm wondering if there is way to create the entire contact (name and email) within the contact list column automatically. I thought I followed your direction but only the email address shows up. Will I still need to manually add the employee name? Thank you!

  • Julie Fortney
    Julie Fortney Overachievers
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    @amber.lange and @Genevieve P.

    I am running into this same issue for a solution I'm working on. I need the name (text column) and email address (contact column) entered in a form to be combined so that the contact column shows both the name and email address. Have there been any further developments with this?

  • Genevieve P.
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    Hi @amber.lange & @Julie Fortney

    How the contact appears in the Contact Column will depend on if they are set values within that column or not. If you're only using the form validation to get the email, but the column does not have defined values, then the email will come through as a contact without a name.

    If that email is associated with a name in your column properties, then the name will overlay on top of the submitted email address. Does that help clarify the current behaviour?

    There currently isn't a way to use a formula to overlay a name on an email.

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  • amber.lange
    amber.lange ✭✭✭✭
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    Hi @Genevieve P. ,

    I believe I have the properties set correctly in the sheet and the form. For context, the process is that when a new employee is added to our installation department, they are added via this form. When someone submits the form, the Employee column in the sheet only displays the email address for the contact information, no name. I'm trying to solution for both the name and email address to be created in the Employee (contact list) column. I have another column for the employee name but have tried it as a text value and a contact list value and that doesn't fix it either.

  • Genevieve P.
    Genevieve P. Employee
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    Hi @amber.lange

    The column in the image above does not have any contacts defined. Here is where you would want to put Chris, so that the name appears on top of the email:

    Let me know if that helps/makes sense!

    Thanks,
    Genevieve

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