Using COUNTIF and CONTAINS
I need to count the number of times a word is found in a cell. My constraint is that the cell can contain multiple words (from a dropdown) and I'm not sure the formula to use. COUNTIF works just fine if the cell only contains one word. I see a report that used both COUNTIFS and CONTAINS but I can't get it to work.
The column name is Category and we can use Apple as the word. I need to reference another sheet which we can call Tickets.
If someone knows how to do this using a different formula, I am not tied to CONTAINS but it makes sense that it would be used in this case.
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