Using COUNTIF and CONTAINS

I need to count the number of times a word is found in a cell. My constraint is that the cell can contain multiple words (from a dropdown) and I'm not sure the formula to use. COUNTIF works just fine if the cell only contains one word. I see a report that used both COUNTIFS and CONTAINS but I can't get it to work.

The column name is Category and we can use Apple as the word. I need to reference another sheet which we can call Tickets.

If someone knows how to do this using a different formula, I am not tied to CONTAINS but it makes sense that it would be used in this case.

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Accepted answers

Mike TV

@Pamela Wagner

Here's an example sheet and formula I made for someone else's topic once.

=COUNTIFS([Teams Responsible for Testing]:[Teams Responsible for Testing], CONTAINS("MIS", @cell), Status:Status, <>"Complete")

This is used to find "MIS" in the Teams Responsible for Testing column if the Status column is not "Complete". It's finding 4 results.

All comments

Mike TV

@Pamela Wagner

Here's an example sheet and formula I made for someone else's topic once.

=COUNTIFS([Teams Responsible for Testing]:[Teams Responsible for Testing], CONTAINS("MIS", @cell), Status:Status, <>"Complete")

This is used to find "MIS" in the Teams Responsible for Testing column if the Status column is not "Complete". It's finding 4 results.

Pamela Wagner

Yes, this works! I need to study the formula a little more but I think I'm getting it! Thanks @Mike TV !

Lavonne P

This worked for me as well - thanks!

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