Unable to create a group on Smartsheet getting an error message.
Best Answer
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Hi @keesuri25
If you're a System Admin for your plan, you can see a list of your members from the User Management tab! 🙂
See: Admin Center: Bulk Actions and More with User Management
Answers
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Hi @keesuri25
You'll want to make sure that the contact associated with that email address is a member of your plan before you can add them to a Group in your plan. (Note that you do not need to give that person a license in order for them to be a member.)
Here's more information:
Once that email is associated with a member of your plan, you can then add them to a group!
Cheers,
Genevieve
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Thank you.
The above screenshot shows only one email address. But I was trying to add a list of email addresses. How can I tell who is a member of the plan and who is not ?
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Hi @keesuri25
If you're a System Admin for your plan, you can see a list of your members from the User Management tab! 🙂
See: Admin Center: Bulk Actions and More with User Management
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Got it. Thank you.