Import from .mpp file not perfect?

Recently have been testing out functionality within Smartsheet to compare to other products that are very similar and there seems to be a critical issue with the import functionality from MS Project .mpp files. See below from the same .mpp file:


PCH-36 should be a parent on the same level as ASC/OQR, the section is entirely wrong and the numbers do not align. This makes it incredibly confusing as discussing with the scheduler in MS Project, she will reference one line and normally it would line up 1:1 from MS Project and everywhere else. In Smartsheet the import functionality just doesn't seem to line up or am missing lines altogether.

Any support would be appreciated.