Published Smartsheet is creating multiple lines in Outlook Calendar

lanita.harless106241

I use Smartsheet to track my team's vacation requests. Once approved, I have a published calendar that my entire team has subscribed too so that we can see everyone's schedule in Outlook. For some reason, Outlook has started creating multiple lines for each person's vacations entry. This is really frustrating because Outlook will only display ~15 entries, so I can't see when there is more than one person off on that day. We've used this system for 2 years without issues. This started a few months ago and I cannot figure out why. I've re-synced, re-published, updated my Outlook, etc. Anyone have any ideas?

Julie Fortney

Hi @lanita.harless106241, sorry if this is something you've already considered, but did anything at all change with the source sheet setup? Even something that might seem unrelated?

If not, I would submit a support request to Smartsheet. supportportal.smartsheet.com

www.linkedin.com/in/juliefortney-pmp-smartsheetpartner-lssblackbelt