Published Smartsheet is creating multiple lines in Outlook Calendar

lanita.harless106241
edited 01/06/23 in Smartsheet Basics

I use Smartsheet to track my team's vacation requests. Once approved, I have a published calendar that my entire team has subscribed too so that we can see everyone's schedule in Outlook. For some reason, Outlook has started creating multiple lines for each person's vacations entry. This is really frustrating because Outlook will only display ~15 entries, so I can't see when there is more than one person off on that day. We've used this system for 2 years without issues. This started a few months ago and I cannot figure out why. I've re-synced, re-published, updated my Outlook, etc. Anyone have any ideas?


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