Why do ROW changes not update for all users?
We have had several instances where changes one user makes are not updating for all users. In this instance, a row was highlighted in YELLOW by a user, but on my end, several cells did not have highlighting. We jumped on a call and it showed all cells in Yellow on his end and only some on my end. This was after multiple saves, logging out, logging in and about 7 refreshes. Any ideas what the issue might be? We all had ADMIN privs. Thanks.
Answers
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Hi @french2s
I hope you're well and safe!
Strange!
If you haven’t already, I recommend submitting a support ticket through the new Smartsheet Support Portal.
I hope that helps!
Have a fantastic week & Happy New Year!
Best,
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
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