Why has my sheet stopped syncing to Resource Management?

Sean Rundell

I have an Annual Leave tracking sheet, with an associated Form to request additional leave.

In the past, I could sync this with RM to show in the Schedule where people were on leave.

Now, however, it is no longer syncing to RM. I can confirm that the correct RM settings are enabled in the sheet, it has a 'project' to sync to and the % Allocation is correct at 100%. But it is no longer showing 'Annual Leave' when people are actually away.

I'm not sure what has changed (as I said, it used to work fine), but it's mildly frustrating.

Genevieve P.

Hi @Sean Rundell

If a feature that used to be working has stopped and you made no changes, please contact Support through the Support Portal. They'll want to see screen recordings (if possible), along with the Sheet URL and the time you noticed it stop working.

Thanks!

Genevieve