Sign in to join the conversation:
I have set up several alerts, some are working, some are not. is there any reason why one alert would work and another not? can i attach my smartsheet for you to look at?
Hi Daniel,
It's difficult to answer without seeing the actual alerts. Can you share some screenshots or the sheet?
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hi Andree,
I contacted tech support via the phone and got my questions answered. you can close this thread.
Great to hear that you got it sorted out. What was the culprit? Could be useful for others that might have the same issues to see how it was solved.
Andrée
Let me guess:
You were getting Alerts on other people's changes but not your own. (This is a personal setting configuration item often overlooked)
Craig
I'm receiving this message every time I try to open my sheets. I'm the only admin user. I have already performed proper troubleshooting, such as clearing the cache, logging in incognito, and logging out and back in, but the issue remains unresolved. It's been a few days, and I'm unable to track our projects and this…
I’ve created an automation that generates a document and forwards it to the individual specified in a cell. The line item also has several additional attachments associated with it. Is there a way to include those attachments with the generated document?
I have an automation set up that copies a row to another sheet each day. The automation itself works correctly, but the problem is that it copies the formulas rather than the values, which causes the formulas to break and return errors. How can I configure it to copy only the values instead of the formulas?
