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From beginning of the week all alerts form my smart sheet are not sent anymore. I have not change any workflow settings. last week everything was ok. I have the same problem on my all smart sheets. Please help. Attached workflow
I am having the same issue. Notifications with an automated trigger work, but recurring time ones do not. They previously worked.
Hi,
I checked the status page and there isn't anything reported at the moment.
https://status.smartsheet.com/
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
I have already done it. This is a ticket no. 03604391
Excellent!
Let us know what you find out?
I also reported this as a ticket yesterday, but have not hear anything back as of yet. I noticed this a few weeks ago but have tried to fix it myself without resolution.
They are working on this, but the problem is not solved. I still have an issue. I got notification in smartsheet notification bar but I mail are not sent.
Thanks for the update!
Hey, I am using the below formula→ =INDEX({Source_Sheet_Entire_Table}, MATCH([Unique ID]@row , {Source_Sheet_ID_Column}, 0), 1) Although the answer should be "Project details" mentioned in Column 1, it says #No Match. What am I doing wrong?
I have inly one user in my trial account. When I am trying to upgrade to PRO plan it is defaulting for 2 users and not allowing me to upgrade the plan for only one user. Please help.
How can I delete old sheets I no longer use from my account?
