Add RTF (rich text formatting) to Comments

edited 12/09/19 in Smartsheet Basics

When creating a project many times the comments are as much instructions, as comments. Just like this modal when creating community comments, add the ability to apply Rich Text Formatting; Bold,underline,bullets, and numbered lists. RTF functionality would be limited to manually entered items, not pasted items.

The business reason is that comments often used to relay instructions should be presented in a professional, and visually easy to understand manner, it improves the professionalism of the Smart Sheet tool.


  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    For nice clean easy to read instruction for users, why not upload a PDF of same which they can print off if that helps guide them?

    Sounds like a sensible was to get what you want in a professional format? 

    Hope that helps



  • That is what I currently do, was hoping to avoid that, but thanks for the suggestion.


  • RTF would be nice. I would also/instead like to see support for Markdown.

  • Andrée Starå
    Andrée Starå ✭✭✭✭✭✭


    Great idea! That would be a great addition to Smartsheet features.

    Please submit an Enhancement Request when you have a moment.

    Have a fantastic weekend!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Suzanne Raphael
    edited 01/13/20

    Definitely a highly desirable feature. QA instructions added as a comment (or even in their own column) are kind of a hot mess without bullets, sub-bullets, etc. And actually adding a code block function would also be super helpful.

  • Hey Smartsheet, just wondering when this rich text featuer will be an option? Seems like a very basic response and wondering how it could take years to impliment something like this?