Jira Plug-in IT Support
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Kimberlee Adam
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How do I get someone from Smartsheet IT support to contact me? I received a trial version of the Jira plug-in but having issues get it connected and have been trying to contact support for 2 weeks now. I've created a support ticket, emailed my sales representative, and left a voicemail. Kind of getting frustrated with the lack of support.
Comments
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Hi Kimberlee,
I've checked in with Support and it sounds like since you have posted this, they have been in touch and you are working out this issue with them directly.
Cheers,
Genevieve
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I'm having the same issue. I want to use Smartsheet with my Jira cloud instance and it just states that I need to contact my sales rep.