Smartsheet Basics
Smartsheet Basics
Ask questions about the core Smartsheet application: Sheets, Forms, Reports, Dashboards, and more.
Update requests are not being received by team members
Update requests are not being received by team members who do not have full licenses. Do I need to let help desk know specific servers to whitelist?
Best Answer
-
FYI - we had to whitelist the servers mentioned in the troubleshooting guide.
Answers
-
Hi Shawn,
First, make sure that the Permission.settings for the Automations. (cog in the upper right corner in the Automation overview) is correct.
Was it correct?
I hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
-
FYI - we had to whitelist the servers mentioned in the troubleshooting guide.
-
@Shawn Borror Glad you solved it!
Thanks for sharing!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.6K Get Help
- 472 Global Discussions
- 200 Use Cases
- 513 Announcements
- 5.5K Ideas & Feature Requests
- 87 Brandfolder
- 157 Just for fun
- 81 Community Job Board
- 520 Show & Tell
- 35 Member Spotlight
- 3 SmartStories
- 307 Events
- 35 Webinars
- 7.3K Forum Archives
