Is anyone else not able to get into the breakouts sessions?

Tina Tuma
Tina Tuma
edited 06/16/22 in Smartsheet Basics

I have tried several times on multiple machines


Best Answers



  • I have tried several times on multiple machines

  • David Tutwiler
    David Tutwiler Overachievers

    I think the platform is getting slammed. It is acting very funny for me as well.

  • I got kicked off right after the first Marketing session. Can't seem to get back in.

  • I haven't been able to get in..

  • I've used multiple browsers to no avail and can't get into any Breakouts. Please post if you have had success!

  • Jaye Casciano
    Jaye Casciano ✭✭✭✭✭✭

    Definitely acting up for me - logging me out, the chat disappears, and I'm not sure if this is a glitch or not but there doesn't seem to be any answers being given in the live chats at all.

  • Sarah Donnelly
    Sarah Donnelly ✭✭✭✭✭✭

    YES! Its awful. I've been trying since the end of the Keynote and I still just get an error screen. I've sent 2 support messages to the Evia support email address with screen shots and no one has replied. I finally sent an email to [email protected] to see if they could help me. But I've still heard nothing from anyone.

    Another member of my staff team is in the same boat.

  • I’m not able to login, hear and/or see the breakout sessions - help!

    Please contact: [email protected] with your issue, include a screenshot, error message or similar so that the team can track root cause and fix asap.

  • Sarah Donnelly
    Sarah Donnelly ✭✭✭✭✭✭
    edited 10/01/20

    @Lauriane Kamenetsky I've sent 2 emails to [email protected] with screenshots and my contact info and NO ONE HAS reached out to help me and its now been 45 minutes. If you have a contact line to someone else who can help that would be helpful.

  • [Deleted User]
    [Deleted User] Employee Admin
    edited 10/01/20

    @David Tutwiler @Lindsay Hart @Lauriane Kamenetsky @Jaye Tatone @sdonnelly @Tina Tuma

    Thanks for your patience, all. The breakout sessions should be back up and running!

    For anything you missed we are happy to provide a recording. We will be reaching out to you separately to ensure you don't miss any great content.

  • Meg Young
    Meg Young ✭✭✭✭✭✭

    I've tried my computer and phone. Even used an incognito browser. Highly doubt I will try to connect again, by far this is worst experience I have had with a virtual conference so far.

  • annie.wong107591
    annie.wong107591 ✭✭✭✭✭

    I cant join the breakout sessions, the link is not working for me. Does anyone have the same issue?

  • Constance King
    Constance King ✭✭✭✭✭✭

    I can't even view the main page! Nothing is working! I got the general session and half of my first breakout. Error message only!

  • Meg Young
    Meg Young ✭✭✭✭✭✭

    Evia must have fixed something because I was finally able to connect. Crossing my fingers it stays connected.