Error - Approved Domain Sharing List
Hello,
I'm trying to share my sheet, but I receive an error that says:
I'm sharing to a person within my company so it should be secure.
Thanks,
Amy
Answers
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Hi Amy,
We had some issues where team members had created their own personal Smartsheet accounts, and these were mixed up with their work accounts. It may be worth double-checking the email address of the contact you are trying to share the asset to.
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Hi @Amy Evans
@Neil Watson has a good suggestion for sure. If that doesn't fix it then there are a couple settings in the Admin Center that should be checked. It's possible someone switched the "Safe Sharing List" feature on but then never approved your own domain. I didn't think it actually worked like that but it's worth a quick check.
I hope that helps.
Matt
