Error - Approved Domain Sharing List


I'm trying to share my sheet, but I receive an error that says:

I'm sharing to a person within my company so it should be secure.




  • Neil Watson
    Neil Watson ✭✭✭✭✭✭

    Hi Amy,

    We had some issues where team members had created their own personal Smartsheet accounts, and these were mixed up with their work accounts. It may be worth double-checking the email address of the contact you are trying to share the asset to.

  • Matt Johnson
    Matt Johnson ✭✭✭✭✭✭

    Hi @Amy Evans

    @Neil Watson has a good suggestion for sure. If that doesn't fix it then there are a couple settings in the Admin Center that should be checked. It's possible someone switched the "Safe Sharing List" feature on but then never approved your own domain. I didn't think it actually worked like that but it's worth a quick check.

    I hope that helps.


    Matt Johnson

    Sevan Technology

    Smartsheet Aligned Partner