Custom Jira Field Only One Directional (Grayed Out)
Zeb Loewenstein
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I've created a bi-directional Jira Connector, however one of my custom Jira fields Smartsheet is only showing as one-direction from Jira (Jira -> Smartsheet) where it used to be available in all contexts (Smartsheet -> Jira). It's now grayed out and cannot be changed.
What could be the reason for this?
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Best Answer
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What's the field type in JIRA?
Also, try changing the column type in Smartsheet to Text/Number instead of Picklist
Smartsheet Solutions Architect
www.adapture.com
Answers
-
What's the field type in JIRA?
Also, try changing the column type in Smartsheet to Text/Number instead of Picklist
Smartsheet Solutions Architect
www.adapture.com
-
@Ramzi you were correct. Had to do with Smartsheet column type / Jira field type misalignment. Thanks!
Zeb
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