Possible to use a Smartsheet form as a formmail/sendmail?

Beck_TaylorSchwartz · 10/01/24

My group has a need for a formmail/sendmail-type option, and I'm not sure if Smartsheet forms can be customized to do this.

Need to be able to use a form to:

Send emails with a return address from our team mailbox (not from automation@app.smartsheet.com)
Specify a recipient for each form submitted
Send to multiple recipients (optional but would be really helpful)

My organization does not support any internal web hosting so I can't just set up an HTML form using a script - hoping Smartsheet could be a potential solution. Not finding any info on how to do this so I'm suspecting it's not possible.

mcarlson · 10/01/24

Hi!

Smartsheet forms themselves are not designed to send emails directly like traditional formmail/sendmail systems. However, you can use automated workflows within Smartsheet to trigger notifications or emails when a form is submitted.

I work with a team of Smartsheet developers that would be able to set this up for you. Feel free to send me an email mcarlson@digitalradius.com and we could set up some time!

Best,

Murphy Carlson

mcarlson · 10/01/24

Hi!

Smartsheet forms themselves are not designed to send emails directly like traditional formmail/sendmail systems. However, you can use automated workflows within Smartsheet to trigger notifications or emails when a form is submitted.

I work with a team of Smartsheet developers that would be able to set this up for you. Feel free to send me an email mcarlson@digitalradius.com and we could set up some time!

Best,

Murphy Carlson

Beck_TaylorSchwartz · 10/01/24

Thanks for your reply, Murphy! We have all our normal notification email automations set up. This was just outside of the normal parameters and I suspected it wasn't a viable solution but wanted to verify. Thank you, your reply saved me from digging any further to try to do something the forms are not designed to do!

mcarlson · 10/01/24

https://community.smartsheet.com/discussion/comment/456109#Comment_456109

Of course! If you ever need some help in the future don't hesitate to send me an email! :)

Possible to use a Smartsheet form as a formmail/sendmail?

Best Answer

Answers

Categories