How to count criteria in a multi-select column

I have a sheet that tracks the priority level of funding requests and I am trying to formulate a metric that 1) counts the number of requests under a particular priority level and 2) only counts the request if it is under a particular Division Group. The issue I am running into is that the priority levels are multi-select, meaning that a request can be "1 - Critical" and "2 - High". The formula that I created would only count requests that has only one of those levels. So for example, I would need the "1 - Critical" metric to be counting all requests that include this priority level, not just solely that level.

Here is an example of the formula I created:

=COUNTIFS({Division Name}, "Business Services", {Priority Level}, "1-Critical")