Are you able to provide some screenshots of everything for context?
Why automation copies the row 3 times instead of once?

Hi everyone!
On Smartsheet, I have a source file for which I created an automation. Through this automation, the 7 rows of the source file (whose values are updated multiple times a day) are copied to another destination file.
According to the automation, the copy should only occur once a day at 4:00 p.m., and the goal is to create a time series.
However, when I open the destination file, the 7 rows are copied 3 times at 4:00 p.m., 4:10 p.m., and 4:15 p.m.
Additionally, the copy at 4:10 p.m. contains some empty values.
I can’t figure out where the problem lies. Has anyone dealt with similar issues?
Best Answer
-
Thank you for your response! I resolved the issue
Answers
-
Are you able to provide some screenshots of everything for context?
-
Thank you for your response! I resolved the issue
Categories
- All Categories
- 14 Welcome to the Community
- Customer Resources
- 67.8K Get Help
- 474 Global Discussions
- 207 Use Cases
- 517 Announcements
- 5.5K Ideas & Feature Requests
- 87 Brandfolder
- 157 Just for fun
- 83 Community Job Board
- 521 Show & Tell
- 36 Member Spotlight
- 3 SmartStories
- 309 Events
- 37 Webinars
- 7.3K Forum Archives