Contacts update in grid view but not card view

Joe Harris · 02/22/19

Hi,

I can no longer assign contacts via card view, the dropdown box still generates a list of contacts and their details/avatars but when clicked they just fill the field with the contact name and nothing else.

If you then go to view this entry in grid view it just displays the name with no avatar next to it until you click the drop down and assign it this way.

Is this a known issue? I have never encountered this before this week.

Kind Regards,

Joe Harris

contact card view 1.PNG

contact card view 2.PNG

grid view 1.png

grid view 2.PNG

Joe Harris · 02/26/19

Andrée Starå · 02/26/19

Hi Joe,

There seems to be a known issue at the moment.

https://community.smartsheet.com/discussion/issues-assigning-contacts-card-view-dropdown

Hope that helps!

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Alejandra · 02/26/19

Hello Joe,

We're currently experiencing an issue where editing Contacts in Card View are saving as a text value only. As you have found, the current workaround is to edit the Contact List column in Grid View. Although we don't have an ETA for when this will be fixed, our Development team is committed to resolving this issue as soon as possible.

Thank you for your patience in this matter.

Joe Harris · 02/27/19

Thanks for the responses!

Andrée Starå · 02/27/19

Happy to help!

Best,

Andrée

Contacts update in grid view but not card view

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