Reports not sorting by assignee?
Does anyone else have issues with newly created reports not sorting by Assignee? I am perplexed, have initiated the sort order to be by assignee and nothing happens. Can someone please confirm I am not just seeing a photographic memory of the report before it was sorted?
Comments
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Hello,
Thanks for your post! Our support team is currently investigating an issue with sorting on Contact List columns in Reports. In the interim, I have found that editing the column properties of my Contact List columns to "Allow multiple contacts" seems to allow me to sort my report correctly. I recommend submitting a new support case at https://help.smartsheet.com/contact so that they can keep you updated on the status of this issue.
Thanks!
Isaac J
Smartsheet Support
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Thanks, I submitted a ticket regarding the issue as well. Much obliged for your response.
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I am having the same issue - cannot sort a report by contact list.
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I have the same issue. Following!
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Please submit a support ticket letting them know what you are experiencing!
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This issue is occurring for me too.
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@Jaye Tatone. Please submit a support ticket letting them know what you are experiencing. They have acknowledged this is a bug and they are working on it. But the more people that report it might increase their response time.
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Thanks Mike, already have.
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We're having this issue as well, but I can't submit a support ticket, says I'm not authorized....
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Same problem here - I also submitted a support ticket. Is there a "known issues" page anywhere that we can check?
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Unfortunately, editing the column is not practical - I have over 200 sheets in the report scope.
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Has there been any updates on a resolution for this issue?
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Hmmm. This is all that I've heard about the subject.
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Hello,
Thank you all for your posts and support ticket submissions. I am posting to confirm that this bug has gone through support team's investigation and is currently in progress with our engineering team. I don't have an estimated time to resolution, however rest assured that our engineering team is aware and engaged.
Thanks all for your patience.
Isaac J
Smartsheet Support
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My boss wants to see a report where each person's (assignee's) task rows are grouped together. Not working as of 3/8/2019. Thanks for working on the bug.
[EDIT / ADDITION BELOW]
WORKAROUND:
I created a new text/number column that is simply set to "equal" the other column (=[Primary Assignee]1). I then include that column in the report and sort by it instead of the main Primary Assignee column.
