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Anyone know why an upgrade wouldn't kick in immediately?  I've received a confirmation email from Smartsheet, and my card shows the charge -- yet my account is still frozen (two hours and a relaunch from a cleared browser later).    Frankly, I'm also a little disturbed by the lack of response to my email so far (and the auto-reply of, we'll get back in up to 96 hrs).

db

 

 

Comments

Hi,

How did it go? Is it working now?

Best,

Andrée Starå - Workflow Consultant @ Get Done Consulting