Workflow notifications

Lindsay Amys-Roe · 08/05/19

I have created 2 workflows as pictured below. The first workflow is for "is not one of" and the second workflow is for "is one of."

Based on the parameters, the "is not one of" workflow should not have gone off today and the "is one of" should have, but instead "is one of" did not work and "is not one off" sent the notification but the notification send the information for "is one of."

I had these working in the past and did not change anything. Any ideas?

*Edit (8/5/19 1:34 p.m.)* Several of my workflows that previously worked, are having issues since the outage. I don't know how they would be connected, but I have not edited the workflows since that time and am now having issues.

Is not one of - for tier 2.png

is one of tier 1.png

Andrée Starå · 08/06/19

Hi Lindsay,

Try to deactivate the automations and activate them again and also try to clone them and see if that works.

Did that work/help?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Lindsay Amys-Roe · 08/06/19

I have deactivated and cloned many of these automations and still they don't work. I can get automations to work on the trigger of an action but the ones that are time based still don't work.

Andrée Starå · 08/06/19

First, make sure that you have allowed yourself to receive notifications properly in your Personal Settings (circle/profile in the upper right corner) and secondly check the Permission.setting for the Automations. (cog in the upper right corner in the Automation overview)

Did that help/work?

Pesonal Settings.png

Automation Permissions.png

Workflow notifications

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