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Sync Error
I am getting the following error trying to sync a Google Form to a Smartsheet: Error: Start Send (create sheet): Exception: Request failed for https://api.smartsheet.com/1.1/token returned code 400. Truncated server response: {"errorCode":1071,"message":"Invalid Grant. The authorization code or refresh token provided was…
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Webforms
i have a web form.. that i have some fields associated with check boxes. when i preview the form.. all is well looks fine and it appears to be working as designed. however when i copy the url.. and put it in an email and distribute and the link is clicked the webform is not displaying the boxes.... so there is nothing to…
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Populating existing sheet rows through a form
I'm looking to collect weekly sales reports from a number of sales teams spread across different countries. Ideally I want the data from each weeks sales report to drop into a row (with the week number and/or week end date) in my master sheet. Some of the data in the master sheet will be pre-populated (overal…
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Property Management templates
Smartsheet kindly has given us a couple of templates. I am looking for more ! . We are an insurance supplier and our Property Management firms are smaller than the superb case studies here. Of course, the templates can become simple ( but the education and creative is not easy). If I can be so bold as to humbly ask for…
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Create a Help Desk in Smartsheet?
Anyone have experience in creating a Help Desk in Smartsheet? We are trying to find a solution to give our customers a way to reach out to us with issues (not necessarily IT-related) and have the ability to track each. Anyone have a template they could share? Thank you in advance!
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Customer Service Survey Ratings in Web Forms
I'm creating customer and employee satisfaction surveys that I want to send out as a web form. Does anyone know how to actually make them show up in the web form as stars??
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Sorting Web Forms
I have a web form survey. New responses came in at the bottom of the list - perfect! However, I have sorted the form a couple different ways and now new responses come in at random rows instead of at the bottom. I am unable to revert it to the original way it was sorted (by date). Is there a way to do it without adding a…
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Web Forms How to keep certain information constant without continuously typing it in.
I have a question regarding Web Forms. My company wants employees to enter in their phone one time certain information such as Date, Name, Project #... and then typing in new data that changes such as sample # and data about the sample #. One project could have 10 samples or 100 but all under the same project name. I would…
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Editing Radio Buttons
Does anyone know of a way to edit a radio button list after the inital list is created and added to a web form? We have a product list that we'd like to edit periodically without having to create an entire list each time. Thanks
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Multiple check boxes in a web form
I would like to track fields of interest in a volunteer signup form through smartsheet but I don't see a way of doing this. Thanks