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  • Automation - How to Send One Email Notification for Each Changed Row
    In Using Smartsheet
    I am using automation for one of our request approval processes, and need to be able to notify our help desk support team anytime the Completion Date column is updated with a date. I know how to do this, however, I can't figure out how to…
    1296 21
    1.3K views 21 comments Most recent by Andrée Starå Using Smartsheet
  • How to Alter the "Sheet - IT Ticket Metrics"
    In Formulas and Functions
    I want to alter this sheet, found in the IT ticket Template, to just show the metrics for a specific customer. the original formula looks like this: =COUNTIF({Created Date Range}, IFERROR(YEAR(@cell), 0) = YEAR(TODAY()) - 1) and my attempt…
    Accepted
    14 5
    Answered ✓ 14 views 5 comments Most recent by Andrée Starå Formulas and Functions
  • Smartsheet Teams Integration
    In Using Smartsheet
    Hello, Is there a way to set up a Smartsheet workflow to directly message the target person on Microsoft Teams? Thank you, Luke
    Answered - Pending Review
    17 1
    Answered - Pending Review 17 views 1 comment Most recent by Alan P. Using Smartsheet
  • Rows Reordered
    In Using Smartsheet
    Our sheet is used as a chronological order of events. Often when others are working in the same sheet, everything gets set out of order. I know Smartsheets does not support autosorting outside of reports. However, it would help if I und…
    Answered - Pending Review
    32 3
    Answered - Pending Review 32 views 3 comments Most recent by marc4 Using Smartsheet
  • Trigger Issue
    In Using Smartsheet
    For one of my sheets, when someone submits a request through a form, I have some rules that assign approvers, and also some rules that assign the number of approvers. These always work fine. Okay, as one example, let’s suppose the number o…
    Accepted
    39 3
    Answered ✓ 39 views 3 comments Most recent by MVP OPS Using Smartsheet
  • Admins cannot Edit our Smartsheet after sharing permissions changed
    In Using Smartsheet
    We are on a Pro Plan account with one license. We would like two people to have the ability to edit and add data to a Smart Sheet. We have granted them editing permissions and then tried giving them Admin permissions. They are both unable …
    Answered - Pending Review
    30 1
    Answered - Pending Review 30 views 1 comment Most recent by Andrée Starå Using Smartsheet
  • I need to string together many conditions
    In Formulas and Functions
    I have 8 conditions I need to string together, if all are met the formula should return "yes" if anything any condition is false, the formula should return "". I have tried nesting If/ and statements a number of ways, b…
    Accepted
    14 5
    Answered ✓ 14 views 5 comments Most recent by JGriffin Formulas and Functions
  • Auto-populating sub-tasks from Form.
    In Using Smartsheet
    Hello. I have a list of tasks, assigned to different people, that have to happen each time a new topic comes up. Ideally, when a user submits those topics via a Form, I would like that list of tasks/assignees to auto-populate as sub-tasks …
    Accepted
    18 1
    Answered ✓ 18 views 1 comment Most recent by Genevieve P. Using Smartsheet
  • Is anyone else experiencing "An unexpected error?"
    In Using Smartsheet
    I am getting an error for most of my reports reading, "An unexpected error has occurred running your report and the Smartsheet.com team has been notified." Is anyone else seeing this?
    Accepted
    28 5
    Answered ✓ 28 views 5 comments Most recent by Genevieve P. Using Smartsheet
  • Using smartsheet-python-sdk to put data back into Smartsheet
    In API & Developers
    I used the smartsheet-python-sdk (and unique API key from Smartsheet) to automatically pull data from Smartsheet into my Python script along with other data sources to create new feature-engineered columns. Is there an automatic way to now…
    Answered - Pending Review
    35 1
    Answered - Pending Review 35 views 1 comment Most recent by ericncarr API & Developers