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Cell values automatically reverting to previous values. Changes won't save.
I have a very serious concern. I am updating the contacts column to change the contact from Richard to Teresa. However, after about 10-15 minutes Smartsheet automatically reverts to the original contact. This has been happening for a week . I am very concerned because how can I be assured that changes are saved in all my…
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Message: Your Smartsheet session is no longer active
I'm getting this message "Your Smartsheet session is no longer active" - which I don't mind - however, I'm getting it after I start typing or updating data. I get the message, the sheet reloads and added data is lost. It's happening in a variety of sheets, not just one. It's been happening for a few weeks. Is anyone else…
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Has this been fixed yet? Baselines not showing up in any print (PDF) or export options
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Custom Domain?
Hi there, I am an enterprise user with Smartsheet. I would like to setup a custom domain for my clients to access their Smartsheet view. For example: portal.mydomain.com They will be able to login using their custom credentials and access their view. How can I do this?
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Complaints - Where to complain.
Hi Does anyone know how to lodge a complaint concern poor customer/support service? This is what I am getting from SS support. The Smartsheet website is the only website that cannot be accessed from my organisation. "Your IT department should be able to troubleshoot and resolve. Restarting the router should assist, but…
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Sending email to create a row in Smartsheet
I am looking for a way in Smartsheet, wherein employees will create an email and send to a specific email address and once sent it will automatically create a row in Smartsheet(not using add in). Is there a set up in the email address that I can do to connect it to Smartsheet sheet just like a ticketing system? Is this…
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Digital Signature
Hi all, I've searched for this topic, but i could not find directly what i was looking for. Is there on Smartsheet any functionality for digital signature that doesn't require pairing our service with another software? All the solutions i saw were about using another software to do it, but those were from 2017. I am just…
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Report Dynamics within Control Center Blueprint
Hello, I'm working on my first control center blueprint and am having two issues around reports within the blueprint. As background, I have Data Shuttle deposit all the accounting results across several project IDs in a central sheet within the control center Admin folder. Each project blueprint has an income statement…
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Report grouping glitch?
Hi there, I am confused about something. I have a report pulling data from multiple sheets. I am then grouping the data by Sheet Name. However, when I do that, the sheet names don't match. This isn't a huge problem, but it makes the associated graphs I create hard to read with the longer sheet name. The original sheets…
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Pulling Data from SmartSheet into macro-enabled Excel?
Hello, I am new to SmartSheet and have been working on a project. Currently, the data I am working with is entered through a form by users and inputted from there into a SmartSheet. The data I am working with is free-text text boxes (so things like comments, etc.) and I was tasked with coming up with a way to sort through…
