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Cross-sheet COUNTIFS Formula Not Working as Intended
I am using a helper sheet to calculate projects that are Past Due, Due this Week, and Pending Review per Requestor Email (this email comes via a form). The formula I am having issues with is the the one I am trying to create to count the number of projects that are due this week. I need to formula to count the rows that…
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Can I combine multiple rows into one row on a Gantt Chart?
Dear all, I want to aggregate multiple project schedules into a master schedule. When copying the milestones from various projects into a single sheet, my overall Gantt Chart displays an event as a row, and each project occupies many rows. Is there any method to combine multiple rows into one row and use one row to present…
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Smartsheet 201 - How to Build Reports and Dashboards - Free Smartsheet Webinar
I wanted to share an exciting opportunity to level up your Smartsheet skills! Tomorrow, our Customer Success team at DigitalRadius is hosting Smartsheet 201: How to Build Reports and Dashboards, a free webinar designed to help you create powerful reports and dashboards to enhance visibility and collaboration. We already…
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Error when running out of CPU memory
Not really a question but more of a heads up. I had a sheet with almost the max rows and 6 columns and 2 references. Tried to add a column formula and my CPU ran out of memory. After the browser crashed I went back to the sheet and smartsheet threw the exceeds 2.5 Million cell reference error. Im no where near 2.5 million.…
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Document Generator Quit Working
My document generator on 2 of my sheets just stopped inputting the data into the PDF forms. It will name the file correctly using one of the data fields but won't put the data in the file anymore. I remade my form and the automation like 10 times! The file is small, sticker size 2.25 x 1 and has a barcode font on it. This…
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Contact support chat feature
We have an enterprise account and only just noticed this a week ago. Does anyone know when this feature was implemented and is it a live chat session or chatbot driven? Thanks
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Expand Support Case Description Text Box
Problem: The Support Case description text box only displays 3 lines with no capability to expand beyond this limit. This makes it difficult to reread and edit previously typed text. The scroll bar moves the cursor to the top or bottom of the box at a speed that is not readable. Using the cursor and arrow key is the other…
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Expand Support Case Record View of the Subject Field Title
Problem: The Subject field title in the list of support cases only displays 23 characters, which makes it difficult to identify the cases without opening the entire record one at a time. Some cases contain similar, but not identical subject descriptions. This is a time consuming process, particularly when looking for a…
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Has anyone else had issues with the new Contact Support chat box?
I clicked "Contact Support" and a blank chat box appeared. I could not see any text I entered. When I clicked "Download transcript", I could see the text and apparently someone had responded but I could not see it. Furthermore, after clicking to download the transcript, the chat box disappeared and I had to close to enter…
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Sheet summary report not showing all columns
So i was trying to edit a sheet summary report that was built from someone prior to me and i was struggling to make the necessary changes so ive made a new summary report, however, i am running into the same issues. For some reason the column options in the sheet summary report are not all of the options that should be…
