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Automation Workflow Not Consistently Working
Hi! I set up an automation workflow on a form I created in Smartsheet. I have tested it twice; with one group it worked and each person received the email notification to approve or deny, however, the other group no email notifications were received to take action. I did not update the workflow between test groups and the…
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Upgraded to Pro, now backup will not complete-wants us to upgrade to Pro...?
Hi. I've submitted a support request for this issue but it's now been returned, thanks but we're not available to help you (paraphrasing). So, I'm here to ask the community if anyone has seen this error and may be able to offer any suggestions. We had an individual plan and did manual backups each week. Upgraded to Pro…
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Salesforce Integration- Worth it?
Hi everyone! We currently use Salesforce, Quip & Smartsheet however, we have not yet added the integration to sync them. Can anyone tell me what the huge advantage is to justify the price of the integration? The video links are a bit vague & I need to provide a few good reasons, other than an auto alert if a new…
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Automated Workflows Not Triggering
I have a very simple automation - email trigger when status changed. I has worked for over a year but suddenly stopped. I have duplicated, edited and updated the workflow and no change. I did see mention of making sure your cells/rows were not at the maximum, but cannot find what that number is. We are over 1300…
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Why can't charts widget select columns from sheets?
I'm setting up standard line graphs through using the charts widget on a dashboard. I am pulling the source data from sheets which get updated once a quarter with information I would like added to the report automatically. It seems that I can only select a data range and not select the entire columns so that the graphs…
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At Risk Formula that utilizes end date and status columns only...
I am stumped. I have tried various formulas only for them to error. The closest I have come is the following but I am missing pieces. =IF([End Date]@row = "", 0, IF(AND([% Complete]@row < 1, [End Date]@row < TODAY()), 1)) BUT... I need it to do more: I need it to NOT USE % Complete I need it to flag at least 14 days prior…
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Can I create a contact group of non-Smartsheet users for a distro list?
Hi, I'm looking to set up a contact group for an event sign-up sheet, but the audience is mostly non-Smartsheet account/license holders. I'm working on bulk uploading the list as a .csv file and developing the group now, but I'm wondering if everyone on the list will require a license to be able to access it and enter…
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Contact Support Page not working? Having cross-sheet formula issue
Two issues here: #1 - Anyone else having issues with the Contact Support Page? I keep filling out the form and it's going nowhere? No field errors either? It's been 2 days now with no luck so hopefully can get some help here. #2 - Cross sheet formula Issue i'm experiencing. I have 3 sheets - one is a data source sheet, the…
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Search function not always working on iOS
Hi everyone, I created some new spreadsheets today, and while I'm able to use the search function fine on the computer, when I search the same thing on the mobile app I get no results. I'm still able to search many other sheets on mobile, but not the new ones that I created in the last hour. Is there a fix for this?…
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Please bring back the tabs...
The new December 2018 look prevents easy navigation and inhibits work-flow. This is not a positive update. I see numerous posts expressing the same opinion. Please bring the tabs back or make them an option.
