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How to delete/transfer existing JIRA connector workflow which was created by EX team member
For one of my existing intake process, we have connected the same with Jira board using JIRA connector and now the connector is not working and person who created has also left organisation. I am not able to create another workflow for the same sheet as its restricted and i am not able to delete the existing workflow as…
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IP Whitelisting to Restrict User Access
Is there an option to submit an IP Whitelist in order to restrict user access to our Corp Smartsheet account? I work with a Bank and almost all applications and data are highly restricted with user access limited to only the bank's systems. I am curious if there are options to limit Smartsheet access via an IP Whitelist to…
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Free Account Editors vs Paid Account Editors
I recently upgraded to a Pro account to help my husband with his business. In retrospect, it doesn't appear I needed a Pro account... I've created two sheets, one report, and one dashboard. I need him to be able to edit one sheet when there are updates to his deals. I was able to share the sheet with him, but he cannot…
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User List Report for System Admins - "On Free Plan" column?
I am the System Admin on an Enterprise Plan with user auto provisioning enabled (it was enabled a year ago.) I just noticed that on the User list report generated in the Admin Center, there's a TRUE/FALSE column for "On Free Plan." Out of nearly 500 Enterprise Users, there are 9 unlicensed domain users who show 'TRUE' in…
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Disable mobile application
Add functionality to be able to disable the mobile application for all users in our domain.
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Allow Admin to transfer single sheet ownership
As an admin, when folks leave the company, it is sometimes desirable to transfer ownership of Sheets to different users. Example the person was in HR, some of the sheets they own should go to Recruiting, some to Payroll and perhaps others to Benefits. As the Admin I would like to be able to transfer the sheets on an…
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End User - Features locked down?
New to Smart Sheet, been using it for roughly 2 months as an end user. I want to like this app and not sure if it's the app itself or if the PM has locked it down so much that it is unusable. First, I can't sort on a "% Complete" column to know what tasks are complete and which need work on (this is on a filter that the PM…
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Access Issues with Smartsheets?
Hi All, I have a paid license on Smartsheets and need to invite free users to certain spaces/documents to collaborate on work documents. However, when I share to users (both free and paid) with admin or editor access, they can't edit the document and have the 'view-only' version. I've tried contacting Smartsheet with no…
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Gantt View has come to WorkApps!
Hi Community, We have to admit, not having Gantt view in WorkApps kind of limited the scope of its project management functionality. Fortunately, we’ve gone ahead and taken care of that. Our latest release enables WorkApps to support Gantt view in the sheets experience! App users can now build pages using this view and end…
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Format of Smartsheet Alerts
Hi, Just wondered if you can make enhancements to the alert set up. Right now the format is really not user friendly (see screen shot) . Or can I change this set up myself? Thanks, Josephine