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I am looking for a way to test published links with my Admin account acting as an unlicensed user
Hello, Background and Setup: Our PMO has over 100 plans we publish and link to a dashboard for the entire company to view. Our security requires that we allow authenticated users view-only and not all users when we publish our plans. All of the plan links end up on the dashboard. This means we have a group of users who…
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Trying to Auto-update due dates based on actual completion date
Hi, I am new to smartsheet and I am finding it very useful; except that I can't figure out how to auto-update completion dates. For example, when I plan out my project, I put start dates, duration, predecessors and who it's assigned to so I know when the project should be done. Building a house may require someone to build…
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Merged: Desktop App - Switch Accounts / Accounts per window
This discussion has been merged.
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Building a Client-Facing Portal in Smartsheet. Workapps?
Hi Smartsheet Community, I am trying to figure out what the best avenue/ tools within smartsheets are to build out a published portal that is dedicated to our customers. Some background: My company generates utility-scale renewable energy projects from scratch. Our business model is to develop these projects over time…
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Deactivating the former administrator
We are looking to deactivate the account of the former administrator. We understand that the assets created by ad managed by the account will remain active but are concerned that the folder structure will be destroyed. Can anyone clarify what will and will not remain?
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Login defaulting to my g-mail account, even when I put in work e-mail?
I have received an invite from a customer for my WORK (Outlook) account, and when I go to log into Smartsheet it keeps defaulting to my GMAIL account, even when I put my work e-mail in and password for Smartsheet, boom, gmail account on the landing page and no refernce to my work e-mail. I log in with my work e-mail and…
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Merged: Give Administrators full vision and access to all sheets
This discussion has been merged.
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Attachments and Deleted Users
My company uses onedrive to upload attachments to sheets. If a user uploads attachments via onedrive and the employee is deleted or deactivated, will the files still be accessible?
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Impact of deleting/removing a user
What is the impact of deleting a user if they were previously an owner of sheet and groups? (Note; I have already transferred all of their items to someone else, but they were the original author of these sheets and had input (row entries and comments alike) . I don't want to lose knowing what they did in the past in case…
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User access, delete and reinstate?
Hi all, I have recently had an issue where a colleague couldn't gain access to their SS account so I deleted the user in admin centre and created them as a new user using a different email address. That worked and got them into the account. I then tried to change the primary email address to the previous original email and…