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Admins cannot Edit our Smartsheet after sharing permissions changed
We are on a Pro Plan account with one license. We would like two people to have the ability to edit and add data to a Smart Sheet. We have granted them editing permissions and then tried giving them Admin permissions. They are both unable to edit or input any data in the smart sheet. The two people we wish to give System…
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Alternative of Event Reporting API
Hi, Can you please let us know if there is another API expect Event Reporting API through which we can extract Event data of users.? Thank you
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Smartsheet Group Management arbitrarily changes contacts' names
This is a weird one. I have added a (male) contact called Chris to my contacts. His correct name is showing in the contacts list. When I add him to a group, I find and select him (still with the correct name). However, when I save after adding him to the group, Smartsheet is changing his name to Christina. Not great, and I…
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Using CountIfs to track a column will multiple options
Hi everyone I have a multi select column that I am trying to use a countifs statement to count of instances of a name. However it only returns cells where only the name exist and nothing else. Does anyone know how to make it that it counts all instances? Formula below for example =COUNTIFS({Training Project Task List Range…
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Smartsheet Object ID - Where is it?
Can anyone help with above, I urgently need to find the location of this to set connection to teams? Thanks
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Smartsheet Mobile - Active Directory
When providing access to Smartsheet Mobile in the Active Directory can we specify only specific people to have access to the Smartsheet Mobile App.
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User Management - Profile Pictures
Some people in my contact list have a circle icon in front of their name showing their photo. Others, "John Smith" for example show only their initials "JS" in the circle icon. When I go to User Management and edit profile for a user, I can update all their into, however I cannot find an option to upload a photo. So for…
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Unlicensed/Free users - Pro vs. Plan
Based on everything that I have read online via forums and smartsheet's informational material, unlicensed/free users in pro vs. business plans have different abilities. If a sheet created under a pro plan has free users, they CANNOT edit sheets that they are shared to (add rows, check boxes, etc.). If a sheet created…
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Collaborators unable to collaborate
We have the Pro version of smartsheet with 2 licensed users. We have 10 collaborators where some can edit their sheet while others cannot. We upgraded after creating the sheets that are currently being used. When checking the shared access, the user is listed as a collaborated with edit access but they are unable to edit.…
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Dynamic View User Troubleshooting
Hi there Smartsheet Community, One of the Smartsheet users in my org recently changed her email address because she got married. Since this change was made, she has not been able to access the Dynamic Views she ought to be able to see. I have updated her email address in every conceivable place where it can be found -- all…
