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Splitting One Account Into Multiple Accounts
To better manage our licenses as our multi-division company grows, I have been asked to create a new account for our second division, of which I am a part of. However, I am a user of our one and only current Smartsheets account. How can I go about creating a new account, and then moving my Sheets over to that new account?…
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User icons grey out
Hello, We've notice that about half our users no longer have their initials show up as part of their user icons, and instead these appear to be grey out. All of them are still active and we have not changed anything. Anybody else have this issue and a fix? Cheers, Atish
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Is Smartsheet experiencing issues with dependencies functionality?
I am currently experiencing issues with dependency functionality. This seems to have started 11/3/22. The functions FS and FF are not working. When FS and FF are leveraged, they extend the dates duration to 2 days vs the 1day duration preset. Are other users experiencing similar issues? Is there an expected resolution on…
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Free User can't modify sheet
Hi All, I have shared a sheet with an unlicensed use with the role as "Editor - Can Share", but it can only access to the sheet in Only View mode and it cannot edit. What i'm doing wrong? Thank you in advance, BR --Dennys
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Do group admins have to be in a group?
Hey there, I have made groups that I want to continue to manage, but I do not want to be a member of the group. Smartsheet seems to add the group admin by default and when I delete myself from a group, I reappear. For example, I want to make and manage an HR group, but I am not in HR. However, since I am the group admin, I…
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Salesforce Integration- Worth it?
Hi everyone! We currently use Salesforce, Quip & Smartsheet however, we have not yet added the integration to sync them. Can anyone tell me what the huge advantage is to justify the price of the integration? The video links are a bit vague & I need to provide a few good reasons, other than an auto alert if a new…
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Counting Cells that contain text
Good Afternoon, I'm trying to add columns that only contain text. I have a column where the users insert "issues" that they have with that particular line item. At the bottom of the sheet, I need to have a running total of how many issues are listed (and then make a graph) so I am trying to make a formula counting blank…
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RAG indicator at parent level Vs Child
Hi All, I need help on a formula. In my current schedule the RAG is determined by % complete of task, desired% as on today and low tolerance. Here the parent level is indicating RED although child is in green and blue but no RED. Probably due the Desired % is more than the actual % but the actual % for child task is more…
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Can I create a group with multiple people to give access to multiple sheets
Currently if I need to grant access to 10 people I am individually adding them to each sheet. Is there a way to create a group, add everyone to that group, and add this group by name to all the sheets instead?
