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Best Practice -- Ownership Transfer, Order of Steps
Good morning, I am going to be doing an official handoff of our Smartsheet account administration to another user (currently unlicensed). That user will be the administrator of the account owning and managing the 6 workspaces currently in my menu. We currently have 6 other licenses that will need to be transferred to other…
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Permissions not allowing users to attach
Hello all, I'm having an issue with a smartsheet not allowing people outside of my company to attach things to line items. Everyone in the smartsheet has Editor - Can Share permissions. The folks outside of the company do not have smartsheet licenses, could that be the issue? They get this error
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Crossing multiple data bases with a Partial Text/Number match
Hello all! This is my first question. I am building a tracker called "My Project Tracker" that takes information from multiple "master sheets" built by different teams with different purposes. See screenshot for example. "My Project Tracker" has the "Project ID" as user input, then it populates the "Project Name" using the…
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Admins cannot Edit our Smartsheet after sharing permissions changed
We are on a Pro Plan account with one license. We would like two people to have the ability to edit and add data to a Smart Sheet. We have granted them editing permissions and then tried giving them Admin permissions. They are both unable to edit or input any data in the smart sheet. The two people we wish to give System…
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Alternative of Event Reporting API
Hi, Can you please let us know if there is another API expect Event Reporting API through which we can extract Event data of users.? Thank you
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Smartsheet Group Management arbitrarily changes contacts' names
This is a weird one. I have added a (male) contact called Chris to my contacts. His correct name is showing in the contacts list. When I add him to a group, I find and select him (still with the correct name). However, when I save after adding him to the group, Smartsheet is changing his name to Christina. Not great, and I…
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Using CountIfs to track a column will multiple options
Hi everyone I have a multi select column that I am trying to use a countifs statement to count of instances of a name. However it only returns cells where only the name exist and nothing else. Does anyone know how to make it that it counts all instances? Formula below for example =COUNTIFS({Training Project Task List Range…
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Smartsheet Object ID - Where is it?
Can anyone help with above, I urgently need to find the location of this to set connection to teams? Thanks
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Smartsheet Mobile - Active Directory
When providing access to Smartsheet Mobile in the Active Directory can we specify only specific people to have access to the Smartsheet Mobile App.
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User Management - Profile Pictures
Some people in my contact list have a circle icon in front of their name showing their photo. Others, "John Smith" for example show only their initials "JS" in the circle icon. When I go to User Management and edit profile for a user, I can update all their into, however I cannot find an option to upload a photo. So for…
