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Transfer to Enterprise License not working
Hi Everyone, hoping you can help me out! I've recently joined a new organisation and the Enterprise License approvers are in a different country/timzone from my own. I was told to pay for an Individual License while the head office granted me a license under their Enterprise account. I received notification last week that…
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How to know which system admin added a user to Smartsheet?
We have 4 system admins, and now I see a lot of new people have Licensed users, are Licensed users, which should Not have happened. How do I know, which System admin added these users as Licensed users? Thank you, Deepthi
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Consolidate Metrics from multiple existing and new sheets
Hey Everybody, We currently have multiple workspaces for each individual job that we do. Each job will have its own Metrics sheet that brings data from the other sheets for progress. As new jobs come in, new workspaces are created. I am looking for a way to be able to create a high level Metrics sheet that can look at all…
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Deleted user receiving notifications
Hello - I deleted a user when they left the company. They have just informed me that they are still receiving notifications through the app. I have checked and we absolutely deleted the user, there is no reference to them in user management. Any ideas? Many thanks for your help, Tim
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Send - Function/Option
i was really hoping this was not going to happen. I have worksheets set up (at 14 facilities) to be able to "send" the row to themselves and then to the customer. I REALLY need this function back. I need users to be able to do this.
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Recent changes cause additional burden
The recent capability changes will certainly require users to expand their license count, but the tools to manage users effectively within the application are extremely poor. To make this change without an improvement in the tools to manage user count is inappropriate. When can we expect the user management capability in…
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Multiple choice option?
Good afternoon, A question was asked of me today if there is multiple choice column in development. We use the drop-down list column, but one that allows you to choose multiple entries would be fantastic. Blessings, Loann
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Free Collaborator / Unlicensed User
Hi, Just a small question is the Unlicensed User can also delete the row? Scenario: we have created a workspace and we want Unlicensed User to only edit the row but he/she can't delete the row. secondly: if Unlicensed User delete row or related information in row how the admin will get to know what happend or what is…
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Disable attachments in a Report
I have a large smartsheet of all of our Part Numbers. I also use this as a database for pulling several different reports. One report I publish on the web is our price list for all of our dealers to access. Now I am looking at attaching the print to each row. My external consultant partners need the full print, but I don't…
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delete "contacts" in dropdown box
To avoid clutter I want to clean up the contact which I am not using anymore. How I can delete theses "contacts" ?