-
Cancelling account
We would like to cancel our smartsheet account, however our Administrator on the account is away on leave, and therefore we do not have the ability to cancel the account. How can we go about cancelling the account?
-
Option to deactivate an user
In shartsheet, there should be a option to stop a user from login (without making any changes with shared sheet settings). As of now, if a employee leaves the company, we have following options to stop that employee from using the company's smartsheet * Delete user - But that deletes all records for that employee and its…
-
combining multiple sheets at months end
I have sheets for each representative, but at months end I'd like to combine them for a master working list
-
Error Adding New User
We are getting an error message when trying to add a licensed user. Says that email is already associated with another account. She is a new agency employee with a new email. She has never used Smartsheets before. We checked with our IT department and they did not add her. Any thoughts?
-
Welcome screen - non-enterprise account
I am the system admin for a business account. I'd like to create a dashboard (with useful links to the most relevant sheets, forms and workspaces) for all users to see when they first log in to Smartsheet rather than seeing the last sheet that they were viewing when they last logged out. From what I understand, a welcome…
-
Smartsheet opens with the same view for a user in a group
Hello, We are using and enterprise version of Smartsheet and within several of the Smartsheets we have multiple user/input. When I open this sheet all of the categories are expanded. Is there a way to set the sheet so that when I open it, it is in the most compact configuration, only showing the top most heading?
-
Start and End date editing on my Ipad
I’m new to Smartsheet. I’m using an iPad Air to schedule construction projects for my company. In the Gantt view when I attempt to edit Start and End dates, the windows for them appear gray and it will not allow me to edit them. The other editing options windows are white and they allow editing. I am an admin in our…
-
import and consolidate daily changed excel file with SS sheet
Hi, currently my team (4 members) uses one excel file to save information about insurance incidents (task tracking with regularly action documentation f.e. what have craftsmen done, has insurance paid a.s.o). It takes a few month until we all may use SmartSheet. Until that time I would like to daily or weekly import the…
-
INDEX/MATCH Formula
Hello! I'm creating a document where I would like to index a column of dates, and return a specific date from that list. I need one of two things to occur: 1) If a date occurs in the upcoming week, I would like to return the latest date of the week 2) If no date occurs in the upcoming week, I would like to return the…
-
Connectivity Issues
Dear Smartsheet, I love you. I really do. But these constant connectivity issues are making me think I need to find a different solution. Yesterday I was trying to demo the wonders of your application but could not connect. And again today. The frequency with which the application is unavailable has me concerned.
