Login and toggling between sheet very slow

edited 12/09/19 in Using Smartsheet
10/16/19 Edited 12/09/19

Just wondering if anyone has experienced similar issues, on login we are experiencing very slow response time, once logged in we are also experiencing delay when toggling between sheets.

The curious thing is that this is only happening on one of our computers (iMac) the rest of the computers do not experience this issue.

Any suggestions on what the issue might be would be appreciated.

Brian

 

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Brian,

    Strange!

    Are you on the same network?

    If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team

    Hope that helps!

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

    work-bold

    Best,

    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

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