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Is there a way to merge two Enterprise Account Users?
Currently there are two Enterprise Accounts created for some reason. So I am unable to add an Enterprise User from 'Enterprise Account A' through our User Management in 'Enterprise Account B'. As per instructions, if we delete these users from 'Enterprise Account A': 1. Will their Licensed User license be removed from…
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Hi SS Community! Please help if you can...
Help, I'm trying to access an external smartsheet but am unable because I'm logged into Smartsheet with an email address that is different from the one the external ss owner sent to. After my account was originally set up, my IT group had to change my email address but it never got changed in my SS account. Any ideas? :)
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Licensed User deleted what happens to the associated License?
When a Licensed User is deleted what happens to the associated License?
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Assigning Multiple Tasks to an Entire Team
Hi I am new to Smartsheet, and hence am unable to perform the subject activity in it. I have a set of 25 tasks called "Proofreading Tasks". And I have around 15 people in a team which is called "Team - Proofreaders" . This team is supposed to perform these -- and only these -- tasks. Now how do I set it up in Smartsheet so…
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MultiFactor Authentication
Is there a way to use Google Authenticator with smart sheets as a 2 factor authentication method? Thanks!
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Problem Saving Blueprint
Hello Smartsheet, Reposing again in hopes that you can assist me. I've added a new sheet to my Blueprint (I've done this before). The sheet has one profile field (Project Name). I don't need anything on the sheet to report out to anywhere. When I try to save my Blueprint, I receive an error "add more column(s) to reporting…
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Error when trying to add a user within the company
Hi, I am trying to add a user through User Management, but I get this error: "The user you are trying to invite is in a Smartsheet Enterprise Plan. To invite and Enterprise user, please contact sales at...." Any help is appreciated. Thank you, Deepthi
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how to see the collaborators ?
I don't understand why you don't see the name of the collaborator and just show your email. What remains to be done so that it looks the same as the rest? See images please. Thanks
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Expand Project Row
Hello, I would like to know if you are able to expand a row into a dashboard view. For example, if one row shows a project I am working on, and I have included several notes.. is there a way I can blow it up into a quick view of all items of included in the row (notes, dates, etc.). I would like to show/send the project…
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Transfer Sheet and Report Ownership While Keeping in Same Folders
An employee retired without transferring his sheets and reports, that are in various workspaces and folders, to me. How do I keep the sheets and reports in the same workspace and folders while transferring ownership to me? I'm SysAdm and licensed user on Enterprise account.
