My team members are unable to attach files under the Individual Plan. According to the Smartsheet features attached, I should have this feature on my plan.
Do you get an error message?
Check the limits here as well: https://www.smartsheet.com/legal/limits-policy
Hope that helps!
Have a fantastic day!
Workflow Consultant / CEO @ WORK BOLD
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:[email protected] | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
I have looked at my usage limits and we are still well within range (523MB of 50GB).
Please see attached screenshot of one of my colleagues error message.
How is your colleague shared to the sheet? What permission level?
I am unable to see the permission level. Even though I am an Admin, I don't have access to see the User Management.
It's not the user management area I'm thinking of. I meant how your colleague is shared with the sheet. It looks like it's shared with viewer access.
Can you check?
I can't see that information.
It all seems to be working now though. Everyone is able to upload attachments.
Thanks for your help.
I'm always happy to help!
Glad to hear that it's working again!
It was probably a temporary glitch then.
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