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Session timeout controls for system admins - now generally available!
October 30, 2025 System Administrators in Business and Enterprise plans can now configure how long users stay signed in before being logged out for inactivity — anywhere from 15 minutes to 30 hours. This update makes it easy to align Smartsheet session policies with your organization’s security and compliance standards,…
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Add Last Paid Activity Date to the Seat types and true-up page
It would be extremely helpful to see the "Last Paid Activity" date directly on the "Seat types and true-up" page rather than having to refer to the Seat Type report. The page currently shows "Last activity (view, comment, edit, or create)", but since the paid subscription requirement is based on direct actions only, not…
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Admin Center - Advance Capabilities
Add metrics for all applicable Plan premium features. Currently, only lists Data Shuttle and Dynamic View. Missing features: Pivot Calendar Data Mesh Data Table Bridge API's Connectors (Salesforce and Jira) Control Center
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Automating Seat Management now generally available!
September 3, 2025 System Admins can now automate Provisional Member approvals through IT service management (ITSM) systems like ServiceNow, Atlassian, or Freshservice. The newly available integrations streamline seat management and reduce administrative workload for System Admins at organizations with large numbers of…
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Merged: Bulk remove deactivated users from admin portal
This discussion has been merged.
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Publish Option Missing on Grid Sheet Despite Being System Admin with Publishing Enabled
I’m running into a publishing issue that I can’t resolve, and I’m hoping someone in the community has seen this before. I am trying to publish a standard grid sheet, but the “Publish” option and the globe icon do not appear anywhere when I open the sheet. Here’s what I’ve confirmed so far: • I am the System Admin • I am…
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Set global default sharing to something other than "Editor - Can Share" (Workspaces,Sheets,Reports)
For workspaces, sheets, and reports, the default sharing setting is "Editor - Can Share". It would be ideal to be able to configure a global configuration in Admin Center where the default sharing permission was something other than this setting, such as "Viewer" or "Editor - Cannot Share". By having the "Editor - Can…
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Remove "Z" at the end of the date/time stamps in Seat Type Report date columns
The 3 Date/Time columns in the Seat Type Report include a "Z" at the end of the value (ex. 2025-11-11 00:07:27.000 Z). This prevents the field from being used as a date without manually removing it or creating a helper formula to remove it. Please remove the Z from the date/time in Last Paid Activity (UTC), Last Login…
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Greater control over users and budgets with Admin approval
October 27, 2025 Starting today, Smartsheet is introducing new Provisional Member settings in Admin Center, offering two options: a default setting that automatically downgrades all Provisional Members to a free seat at the end of their trial and an optional setting that automatically upgrades Provisional Members to paid…