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Merged: Report Needed -> Users & Groups
This discussion has been merged.
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unable to merge user
We are going through a domain change. We're retiring two domains and migrating everyone into a new domain. All domains are validated and, to date, we've merged 930 users. However, when I attempt to use 'Merge User' on myself, it fails. Initially I tried adding my new email address manually, with the plan to promote that…
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Is there a way to merge user groups?
Two teams at my company have recently merged into one, and I was wondering if there's an easy way to merge their Smartsheet user groups into one group. I don't see a "merge" option available in the Group Management portal.
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Do I need to update Contact List options when adding alternate email addresses?
Hi there — We acquired several companies a few years ago and kept the companies' email domains as part of our system. We've verified these domains on our Smartsheet account. However, we now want all the members on our account to use our main email domain. I updated the affected users, who confirmed their main email…
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Authorization for Connected Users
There currently is not a way for System Admins to be notified of, and, approve or disapprove of a connected user in the Admin Center. Anyone that has an email on an approved domain has the ability to create a free account, whether they were authorized to or not, and becomes counted as a connected user for 365 days after…
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Reporting on License Changes
I'm hoping we'll eventually be able to run more detailed licensing reports through the admin center. It would be extremely helpful to have data on when licenses are assigned/removed from users and by whom to make sure that processes are being followed and pinpoint changes/errors.
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Can we apply security settings to an entire workspace except forms?
Hello, Our IT dept is utilizing Smartsheet to satisfy the needs of several teams currently. One example of this is a workspace created for Credentialing personnel and tracking that process at the corporate level. We have been researching the Safe Sharing and Governance controls within Smartsheet, and would like to set up…
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Easier way to identify and transfer Premium App Assets from one user to another for System Admin
Currently there is no easy way to identify what premium app assets was created by the user who is leaving the company. (or left the company) System admin is not able to view assets created by the user for DataMesh Pivot Workapp System admin can view asset created by user but unable to transfer ownership: Data Shuttle Some…
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How to remove deleted sheets from Sheet Access Report?
Even as a System Admin for my org, I do not have the ability to see all the sheets/reports/dashboards created by my organization's users. So to identify the Smartsheet resources used across the business, I periodically run a Sheet Access Report out of the Admin Center. However, I've noticed that deleted sheets never…
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Help Article updates
Hello Community, We’ve created new content to highlight specific capabilities: Jira Connector Learning Track Salesforce Connector Learning Track Integrations and Add-Ons Learning Track We’ve published the following new articles: Admin Center: Manage authentication options Admin Center: Apply security settings to forms…
