-
Remove Workspace report from EC-MFA Settings in Admin Center, now generally available!
March 11th, 2025 To streamline customer experience within Admin Center, the Workspace Report has been removed from the external collaborator multi-factor authentication window. This report was accessed only a handful of times since its release, and faced certain performance issues; we are removing it in line with our goal…
-
Assets and Workspaces Use - Dashboard reporting
Anyone familiar with the Admin center has the chart that displays the total asset count per account (workspaces, sheets, reports, dashboards) pictured below. I'd like to generate a month over month view of these metrics on our company dashboard to show the growth/use of Smartsheet for our leadership team. We are newer to…
-
Smartsheets new User Subscription Model True Up Page is horrible
If you are going through the true up you are going to want to read this experience. Lets face it, no one is really happy about the new Smartsheet licensing model. It's costing all of us more money and that sucks. It took some time but I eventually got past it, we went through and figured out who would need a license when…
-
Can a SysAdmin transfer ownership of a WorkApp
I have a user that left the company and was offboarded, their content was transferred to the appropriate person but their WorkApps have been lost. Should they have been transferred to the chosen user when their account was offboarded?
-
My country is not listed, I want to upgrade my trial account
I want to upgrade my trial version and do a monthly subscription but my country (Nigeria) is not listed so I can effect payment with my USD debit card. What can I do?
-
Major Security Risk: Please require users "Accept" invitation to shared Workspaces + Group Removal
Please upvote this recommendation if you agree with the urgency of a fix for this. Imagine the following scenario. in 5 minutes an anonymous Scammer creates a free Smartsheet trial account with a fake email address, and: They create a Workspace entitled "_Please Confirm Account and Remove this Workspace" They create a…
-
Help Article updates - December 2024
Hello Community, We’ve published the following new content: Smartsheet Control Center: Program reports Admin Center: Configure IdP-managed access Admin Center: Manage IdP role-based groups Prepare your IdP for IdP role-based groups Admin Center: Change a user's primary email address System Admin guide for migration to the…
-
No Activity Users on User Type Admin Center Report
In the User Type Report or any user report, users are part of your count which impacts your overall cost, for 365 days after their last interaction with an asset. When I run the User Type Reports, I have internal and external users with no "Last Activity" date and the # of assets viewed, commented, edit or created the last…
-
Sheet Access Report Size Limitations
Hello Community Friends - Does anyone have a creative solution for managing the Sheet Access Report? Ours has exceeded the max row limitations of both Excel and Google Sheets. We need the ability to look up who is Sheet Owner and/or Admin of various sheets that we might not have access to, but we can no longer load all of…
-
Easier way or better UX on Group Ownership Transfer
I recently came across that you can't transfer Group Ownership unless you "View Group" first even through there are 2 menus shows up which are miss-reading. I found out you can't transfer from here. When I click this "Transfer Group Ownership…" nothing happens. (No pop up nor warning) If they can't remove it, I need some…
