-
unable to merge user
We are going through a domain change. We're retiring two domains and migrating everyone into a new domain. All domains are validated and, to date, we've merged 930 users. However, when I attempt to use 'Merge User' on myself, it fails. Initially I tried adding my new email address manually, with the plan to promote that…
-
Is there a way to merge user groups?
Two teams at my company have recently merged into one, and I was wondering if there's an easy way to merge their Smartsheet user groups into one group. I don't see a "merge" option available in the Group Management portal.
-
Do I need to update Contact List options when adding alternate email addresses?
Hi there — We acquired several companies a few years ago and kept the companies' email domains as part of our system. We've verified these domains on our Smartsheet account. However, we now want all the members on our account to use our main email domain. I updated the affected users, who confirmed their main email…
-
Merged: Reporting on License Changes
This discussion has been merged.
-
Can we apply security settings to an entire workspace except forms?
Hello, Our IT dept is utilizing Smartsheet to satisfy the needs of several teams currently. One example of this is a workspace created for Credentialing personnel and tracking that process at the corporate level. We have been researching the Safe Sharing and Governance controls within Smartsheet, and would like to set up…
-
How to remove deleted sheets from Sheet Access Report?
Even as a System Admin for my org, I do not have the ability to see all the sheets/reports/dashboards created by my organization's users. So to identify the Smartsheet resources used across the business, I periodically run a Sheet Access Report out of the Admin Center. However, I've noticed that deleted sheets never…
-
Help Article updates - August 2024
Hello Community, We’ve created new content to highlight specific capabilities: Jira Connector Learning Track Salesforce Connector Learning Track Integrations and Add-Ons Learning Track We’ve published the following new articles: Admin Center: Manage authentication options Admin Center: Apply security settings to forms…
-
Is there a way to create a central dashboard that collects the separate forms for multiple teams?
I am building a new Intake System and I need multiple teams requests forms all to funnel to a central location without using one giant form. I need any help, suggestions, ideas? Our business will have about 10 forms for our department. HELP!
-
Admin Center: Authentication Options Missing?
It seems in the ongoing effort to modernize this platform, Smartsheet has gutted a few options that were once available to Business Plan customers. I am refering to this article specifically: https://help.smartsheet.com/articles/2483289-manage-authentication-options. Now, that is all missing and I am directed to use the…
-
Automate a report for user inactivity
Hi, I was wondering if there was a way to automate a report that could be emailed for all users who haven't logged into Smartsheets in an "x" amount of time. So for example, a report would run monthly and email me all users who last logged in over 3 months. Any information is greatly appreciated.