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Alert when all proofing feedback has been received
Would be great if an email alert can send out to the person who invited users to review a proof for when "all" feedback has been received for when you have multiple people reviewing the same proof. This way as you receive feedback over email for when a user clicks to "Approve" or "Requires Changes", you don't have to keep…
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Microsoft Teams Integrations - Option to Send Auto Alert to Group Chat instead of only Teams Channel
Within our organization, we utilize Microsoft Teams for almost all communications. I have been researching and troubleshooting for a bit and have found that automated alerts can only be sent to Teams Channels instead of Group Chats within Microsoft Teams. If I have misunderstood, or someone has an idea to bypass this,…
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Why am I not getting reminders?
My reminder in smartsheet automation is set to trigger every day starting 12/05/2025 at 8am (gmt+1) and the condition is to send the reminder to the contact in the contact list if the reminder flag is set to 1 and the status is not one of DONE. Currently on the sheet, a task has the reminder flag set to 1 and the status is…
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Merged: Enable Automation Alerts from Reports
This discussion has been merged.
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Automation Question: Can they be this specific?
Ideally, we'd like to alert our vendors if the the Faxed date is greater than 5 days of the Eval Date. Kinda prompting them to take a look as we'd like these cases seen WITHIN 5 days. Is this possible with smartsheet automations? I thought it was but the more Im digging into it, the more Im realizing its not going to work…
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Reoccurring workflow start based on date in cell and end when a condition is met
It would be awesome to have be able to set a custom recurrence for a workflow that is triggered based on a Date Field instead of a hard coded date. This would be extremely useful for Update Requests and Alerts. For instance having it resend the UR/ Alert/ Approval until a condition changes that shows they have responded.
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Has anyone seen this issue before with column references inside the message body of an alert?
The template is setup with references to columns in the sheet for notifications. After the project is provisioned through Control Center, the message body is showing {{INVALID COLUMN}} instead of the column name set in the template.. I've never seen this issue before personally. Has anyone seen it?
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Edit Default Messages for time-based alerts
Would be great if we could edit the default message that Smartsheet sends for time-based alerts when 6+ rows are triggered. I like that it groups requests into one email, but I want to update what the email message says. The text reads "please update my online sheet" which reads a little funny because we're sending these…
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Update request not working
We are experiencing a significant issue with our Smartsheet used for audits. Currently, only three managers have direct access, while the remaining 26 team members submit their insights through an automated update request workflow. Recently, team members have encountered a persistent message stating, "Smartsheet has been…
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Help with automation
Hi. I need some help with automations based on upcoming expiry date of contracts. I want to send an email alert when a contract id within 3 months of expiry date. Initially I created a helper/formula field using a formula field called DUCE (days until contract expiry) by using Contract date - Today() and set condition DUCE…