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Alert and Update Request in Same Workflow but Alert doesn't fire?
Hi All - maybe someone can spot what I'm missing here. I have an Automation that fires when our Admin sets a specific status column. When the value is "In Progress" it is supposed to send an Alert to the Requester, an Update Request to the Admin (or Admin and the Admin Backup) and then it sets a cell value (this step is…
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Alert Automation Not Working
I've set up a workspace and configured around 20 automations so far. However, I'm encountering an issue where the Alert Automations aren't functioning as expected. While the Approval Automations trigger correctly when tested, I’m not receiving the final alert once all approvals are completed. This issue also extends to…
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Custom Templates for Automated messages from Smartsheet
We would like to use a custom template based around our company when sending automated notifications from Smartsheet. We have specific templates we use when sending email notifications and would like to incorporate these into our Smartsheet notifications. This will allow us to utilize Smartsheet for all our company alerts.
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Merged: Additional Options on Alert Automations
This discussion has been merged.
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How to make alert notifications vertically formatted?
I don't want the alert style notifications to send horizontally with a bunch of squished and elongated columns (seen below) I want it to show vertically with up/down scroll:
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Update request not working
We are experiencing a significant issue with our Smartsheet used for audits. Currently, only three managers have direct access, while the remaining 26 team members submit their insights through an automated update request workflow. Recently, team members have encountered a persistent message stating, "Smartsheet has been…
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Smartsheet Feature Idea: Mandatory Alert Management
Objective: Introduce a feature in Smartsheet that ensures critical alerts are delivered without allowing users to opt out, while providing administrators with visibility into any opt-out attempts for non-mandatory alerts. Key Features: Mandatory Alerts: Add the ability for sheet owners and administrators to mark specific…
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Sending to contacts in a cell - How to limit who is contacted
I have an automated workflow that triggers an approval request once a form is submitted. The workflow is set up to alert contacts in a cell when the request is submitted. The contact list that would be alerted is the request approver. The approver is just one person from a list of approvers; I have another workflow set up…
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Hola es posible que en el mail de alerta se detallen mas de 100 lineas?
Necesito enviar informacion a varios destinatarios sin que puedan ingresar a la planilla, ya que hay informacion cruzada que no deben acceder. el problema es que la info en algunos casos es de mas de 100 lineas y en el mail no se muestra. Gracias Juan
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Alert - Send to contacts in a cell not working
We have a simple trigger to run when rows are added/changed to alert the task owner (contact column). Its set up as "Send to contacts in a cell" and none of my users are receiving the emails. One user received 20% of the emails… but like 5 hours later. When I run test on a row… I receive the email no problem.
