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Can I insert "Tiggering User" into alert email Text?
When creating and automation alert SmartSheet allows you to register the "Triggering User" within the email address of the sender. However I would prefer all our emails to come from "SmartSheet Automation" but it would be good if the Triggering User name can be included within the body of the alert email text. Does anyone…
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Alert Automation: Links are not working on our Client's Email but working on others
Hi All, Our problem is not being able to click the Hyperlink we attached to our Automated Alerts. When we test it out on our side, it works. It also works for external emails/personal emails. My initial conclusion is this could be a security issue on their outlook. But I would like to know if anyone experienced this before…
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Attaching entire sheet of specific rows to a notification...
Odd problem but for example I would have a sheet of subprocessor vendors that includes a category, name, address, business line and other fields, when I add a new vendor to that list I would like to notify the customers who have requested that information of the new vendor name, address and category only, as well as all of…
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Automated Emails - maintain custom subject line
Per Smartsheet documentation (and experience), If you have an automation that runs on multiple rows, all rows will be grouped into one email notification. I don't have a problem with this. However, it overrides your Custom Subject line for the notification to a generic default: Subject: The placeholders in the subject will…
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Workflow Automation Run History/Log
Is there a way we can see a log of when workflow automations have run, and if there is a recipient for it, then to see which recipient(s) have received it & when?
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Alert Automation Not Working
I've set up a workspace and configured around 20 automations so far. However, I'm encountering an issue where the Alert Automations aren't functioning as expected. While the Approval Automations trigger correctly when tested, I’m not receiving the final alert once all approvals are completed. This issue also extends to…
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Generate Document and Email to Form Submitter
I've created my form and workspace. Check. It's generating documents and autopopulating fields from the form exactly as expected. Is it possible to use the notification feature to send generated documents back to the person who originally submitted the form? There is an email field in the form and it is set as "Contact"…
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Inactivity Alert
I want to do this… but not sure since Alerts are not a thing anymore - or am i missing it? Smartsheet Inactivity Alert Setup Step-by-Step Process Open your Smartsheet, add modified system column Add a new column called "Inactivity Check Date" In the first cell of "Inactivity Check Date", enter this formula:…
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Merged: Enhancing "Alert Someone" Automation to INCLUDE Row Attachments
This discussion has been merged.
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Alert and Update Request in Same Workflow but Alert doesn't fire?
Hi All - maybe someone can spot what I'm missing here. I have an Automation that fires when our Admin sets a specific status column. When the value is "In Progress" it is supposed to send an Alert to the Requester, an Update Request to the Admin (or Admin and the Admin Backup) and then it sets a cell value (this step is…