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Is there a way to make a workflow send the contents of a comment to a contact in a cell?
Hello, My team uses smartsheet to track requests that come in via a form. We then use the comments section to log updates or closure information when it's time to close the request. Do you know if there is a way that I can create an automation that will send the comment contents to a contact in a cell? If this isn't…
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Enable Comment Permission Level in Workapps
Please provide a permission option in Workapps that enables a user to Comment on a sheet without being able to edit the sheet. In 2021, Smartsheet released the ability for Workapps users to comment. However, since there is no view + comment level of permission in Workapps, a user needs to have Edit permissions in WorkApps…
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Display most recent comment of Child Rows in parent row.
Hello, I'm looking for assistance in creating a formula that could be applied to a whole column that would display the most recent comment of a child row in the parent row. This would help to see the most recent update to a project at a glance in reports. After the screenshot, I made another column to collect the data, but…
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Red notification circle on navigation pane is not showing up when there is a new notification.
Hello, I have a user that has mentioned he is receiving email notifications, and the alerts are showing up in the notification center, but the red circle indicating a new notification within Smartsheet is not showing up when applicable. Any ideas as to how to fix this for this user?
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How can I create a Dynamic View to show contact field information by hoovering over the contact?
In a regular sheet, when you hover over a contact field it will show the contact's information. (Email, Phone etc). Is there a way to create a Dynamic view to all be able to display the contact field's information by hovering over it?
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Can a report be created to pull all "comments" added to a sheet?
I have a request from one of my project managers to pull a report that will list all of the individual comments added to a sheet. Basically, they would like to be able to review the comments added to the individual line items in one holistic report/view instead of having to click through each comment on their sheet. Is…
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WorkApp notifications problem - Notification from report with "Current User" filter
Hello, I just received this no helpful notification from a WorkApp. The user made a comment on a report that has the "Current User" filter on it. The comment is for an issue on a ticketing system. Notification received The key issues that make the notification not helpful are: Cause of problem In a WorkApp with a report…
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Notifications for Row Comments
Hello! When someone is @mentioned in a row comment, they automatically get an email notification that includes the Row # and the value of column 1. Is there a way to customize this so additional fields are shared with this notification? Appreciate any advice!
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Anyone having connectivity issues between Smartsheet and Outlook?
Since the CrowdStrike kerfuffle last Friday, we haven't been receiving any emails from automation@app.smartsheet.com and proofing@app.smartsheet.com. I'm not sure if it happened as a result of the global IT event or if it was a coincidence, but while it seems like all automations and such are working on Smartsheet's end (I…
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Comments not going to row
Is anyone else experiencing this? Our team noticed over the last couple of days that when we respond to comments we are not being taken to the row of the comment - just the top of the Smartsheet. I know this has been an issue in the past and had been resolved. Thanks!
