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Proofing - Comments to persist across all versions
Currently, once a new version of a proofing document is uploaded, it is not possible to see the comments made on a previous version. This makes it extremely difficult to effectively review the new version and ensure all comments have been addressed. Options are now limited to, copy and pasting the comments out of the proof…
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Receiving "An error has occurred. Please try again." error message.
One of our users encounters an error message when responding to in-sheet conversations after being @mentioned. However, their response is still successfully sent. I’m trying to identify the cause of this error and determine if it impacts other functions as well. Thank You.
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Board view attachments and comments visible when double clicking like it was on card view
With the old card view, when you double clicked on a card you could see all the details in one easy view, including the attachments and cards associated with that row. With the new board view, when you double click you're only able to view and update the fields associated with that card. If you want to view the comments or…
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Filter comments that include my name
How can I filter or sort comments so I only see the ones with @myname? My team asks tons of questions via smartsheets (one giant sheet with hundreds of entries) and it is very hard to keep up with all the comments and make sure we don't miss anything. The email notification with link to the link isn't enough. I want each…
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contact
I started a Smartsheet trial yesterday. What I really need is to be able to SPEAK to someone personally about this application! There is no contact number available for "trial users". One found on Google does not work. And any email (3) that I was able to find was either unmonitored or no longer active! How can a…
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How to copy the latest comment in a row to a cell?
Hi all, I'm building a new sheet where we want to use the comments function, but I'd like to have a "read only" of the latest comment left by a user and with the time a date in a cell. This would help summarize the latest detail on a report or a first look at the sheet, and then if they want to check the history they can…
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Can I see all of my comments across sheets and reports in one place?
I'm wondering if I can see a feed of all my comments across sheets and reports somewhere... I know we can select "All" in a sheet's Conversation panel, and we can only see comments in a report if we select a row. Since we use a mix of sheets, reports, and WorkApps every day, having ONE place to see all of my comments would…
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Comment Replies via Email in EU Smartsheet
Please note that this Product idea is specific to the EU instance of Smartsheet, as this feature/functionality already exists and works in "standard" Smartsheet. When using the @ feature for commenting, and then email goes to a User who has appropriate permission level, it would be super if the recipient could reply to the…
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Using Smartsheet as Ticketing System - Removing Dynamic View
Hi all, We currently use a Smartsheet as a ticketing system for our internal IT team. The Requestor fills out a web form or through Dynamic View form and submits a ticket. We do not give any access to employees to the "Ticket Sheet" aside from our IT team. Currently, if our team enters a comment as a question to the…
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Comment Within a Comment
In larger discussions it is hard to have conversations on a topic that was mentioned within a comment. It would be really helpful (to me at least) if there was an ability to comment on a comment to keep the main thread clean.