I'm setting up a help desk ticketing tracker. The help desk team takes calls from users and captures information in a Smartsheet form, which populates a sheet. The sheet autogenerates a ticket number.…
We currently can't use an ampersand "&" as the contact name in "My Smartsheet Contacts". At my company, we typically use ampersands to identify groups in distribution email lists. Some examples are Ma…
Hi everyone! I'm looking for the most efficient way to address this issue and I hope someone can help me. Currently, I have a form that permits multiple contact entries. This form is used to record th…
When you use WorkApps and show a report, with Editor rights on the item, the contact drop-down will not show correctly if it has multiple contacts and is restricted to those contacts. This stops the u…
I would like to set up my orientation registration smartsheet to send an automatic email to the person submitting the registration form confirming the date of the orientation. I do not want to share t…
Hi, I am trying to sum the number of individuals that are supported by a customer. There are several opportunities that support a single customer and within these opportunities the same individuals ma…
I have a project tracking sheet where the "Assigned To" field is a contact list. For the first row of the sheet, the Assigned To cell is calculated based on a Summary Sheet value (=[IT Contact]#). All…
I have contacts in a Collect/ Join in an [Assignee All Row] Field At its core: JOIN(COLLECT([RowRange1]@row:[RowRange2]@row, NOT(ISBLANK(@cell))), ", ") As far as I can tell ", " Comma-space is the de…
The Add New Contact icon has been removed from the share screen. Now a user has to take additional steps outside the flow of work to add/edit a new contact before being able to share the sheet. A user…